As a result, you are served the target page immediately, without ever having loged in. For months the connection on my laptop would cut out every 5-10 minutes or less, and I've tried pretty much every solution on the internet. It went through the setup process and gave me a green check mark and "your wifi is We have a provisioning Captive Portal Authentication profile. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. Captive Portal Does not Redirect If clients are not being redirected to the portal page when attempting to browse on an interface with captive portal enabled, it’s most always one of the following causes: DNS resolution not Hello I'm trying to connect my nano travel router to an Xfinity hotspot to extend the Xfinity range into the back of my room. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — … And hurriedly re-setup my networks. We have made changes to keep employees safe so response and call times may be longer than usual. I factory reset my modem, which feeds into my eero. For immediate assistance, check out the Xfinity Assistant. I'm fairly sure I went through this whole thing less than a year ago because I forgot the gateway password, but I forgot what I did or the problem is worse. How about fixing this login loop glitch so we can access our accounts already. I've configured it's captive portal and it was working for about 1 month with some problems. I've tried multiple resets again, turning the router off and on, Ethernet, multiple devices, and still nothing. Same exact thing was happening to me. You have to hold the reset button for 30 seconds until the light shutS off. it is looking for Hi @Comcast_Michael Unfortunately, that wasn't overly helpful. Our clients can connect to this network however Google / browsers homepage is loading and NOT the "Login Page" we configure. I tried going though the quick set up but the captive portal … The whole point of the factory reset was to get into 10.0.0.1 because i forgot the password, but now I'm stuck on this thing. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. When the captive portal sign in page doesn't display, you are not able to access the Internet. @jimp said in Captive Portal Not Working: The page not loading almost always boils down to one of a short list of things: Users on the segment can't resolve DNS, usually because they get some external DNS server like 8.8.8.8/8.8.4.4 but that isn't set to be passed through the portal, so they can't resolve anything. The Google Home or Google Chromecast devices do not support using a captive portal type login like the one in your screenshot. The gstatic url, 10.0.0.1/check.php and http websites redirect me to 10.0.0.1/captiveportal.php, where the Get the most out of Xfinity from Comcast by signing in to your account. Some users are reporting that their Xfinity WiFi HotSpot is no longer working. Re: 10.0.0.1 stuck on captive portal with infinite loading circle. It's more like a sign in sheet. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. It should be easier to tell a fake when it doesn't respond appropriately, i.e. The captive portal does not intercept SSL traffic but allows it through. I've already power cycled the modem for 15 seconds and it didn't do anything. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Environment ExtremeCloud Captive Portal Lightspeed Firewall Cause Firewall is blocking IP addresses needed for the captive portal to function. Question: Q: Captive Portal at Public Wifi Spots not Loading Hi, So, I am staying at a hotel that has free wifi with no password required. In most cases, user report that they are able to connect their devices to it, but there’s no Internet access whatsoever. Wireless works fine on the laptop to my home router, hidden SSID and WPA2 etc. While the Xfinity wifi login page is vital to the users, sometimes they may run into problems with it. I am a bot, and this action was performed automatically. However, from the provider’s point of view, that largely defeats the purpose Please contact the moderators of this subreddit if you have any questions or concerns. have issues getting the captive portal to pop up the splash page immediately after logging on to a WiFi network with the portal enabled. You have to hold the reset button for 30 seconds until the light shutS off. If your firewall doesn't support wildcards, allowlist the following list of hosts. See how to fix the blocked Internet easily while staying secure online. If you’re using a VPN while trying to connect to Xfinity WiFi, use a smart VPN like Speedify. If you are having issues displaying the Xfinity captive portal page, try and reload the login page or try rebooting your device. So yesterday I did a hard reset on our dual band 802.11ac xfinity router, and now the setup page for the router won't load. However, the quick solution to load Captive Portal Page for iOS users is to try to open “www In some countries and regions Keep in mind You can set profiles and time limits within the Xfinity gateway. Press J to jump to the feed. Faking a captive portal for logging in is one thing, but faking the setup wizard in the xfinity portal will be much more difficult. It is supposed to load the Captive Portal Page every time the user tries to log in. I setup a BYOD SSID as standard usage, open, no encryption, but enabled captive portal authentication and use Active Directory to … Should you experience further issues, please create a new post. This post is now closed. Same exact thing was happening to me. The IP address leased to your computer by the public Wi-Fi’s router might have expired and that is why the captive portal is not coming up. Re: 10.0.0.1 stuck on captive portal with infinite loading circle. I even reinstalled windows, and the problem kept persisting. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Once downloaded and compiled we will proceed to leave running the server binary so we can connect to it without entering the captive portal. Hello, We’ve had a number of complaints from WiFi users that all of the MAX series (Transit, BR1, etc.) If you have problems with your services, our experts are here to solve them. I am unable to login to XFINITY WiFi using my Comcast Business account. In the vast majority of reported cases, affected users are saying that the hotspot used to work before breaking abruptly. ExtremeCloud Captive Portal Page not loading on the client device. The gstatic url, 10.0.0.1/check.php and http websites redirect me to 10.0.0.1/captiveportal.php, where the gif of a loading icon spins for hours. You’ll have to order your DHCP (Dynamic Host Configuration Protocol) client to renegotiate another lease with the DHCP server on the router so that your computer can connect. Our community is your official source on Reddit for help with Xfinity services. I got sent back to a new setup page (10.0.0.1/captive_portal.php), and I thought "oh cool new interface!" For some clients the address You can find these networks in coffee shops, Internet cafes, hotels, airports, and other public locations. pfsense 2.4.4 - Portal Cautivo con Autenticación HTTPS Playlist: https://www.youtube.com/playlist?list=PLdtRZtGMukf6sB7wuQQcS811hVEJn5tEl Not sure what × To resolve the captive portal issue with Chrome OS 62, try allowlisting "alt*.gstatic.com". the SSID you create doesn't actually begin broadcasting. Some users have had success using a travel router connected to the captive portal and then Check if Xfinity is down in your area using their status page. On that discussion, somebody posted some threads from the Sophos forum and somebody else suggested I remove the AV software I had … Comcast, just when is your team going to get around to fixing this problem? alt1.gstatic.com alt2.gstatic.com alt3.gstatic.com alt4.gstatic Università della Tuscia VT This video is unavailable. A captive portal is not like a password. Captive networks are also called "subscription" or "Wi-Fi Hotspot" networks. We have a ZD5000 and R700 ap's. Thanks! We're using an asa firepower 5515 which it's sfr is managed by a firesight management center vm. Is there anything else I can try? Wifi hotspot redirect to logon pages not working Hi, i am using Win7 64 bit home on a new laptop. 10.0.0.1 stuck on captive portal with infinite loading circle. I set the Captive Portal page on the IAPs to the domain name instead of the IP and it loads in Chrome, but when they try to login after being confirmed by their sponsor, it goes to that same "Connect to Wi-Fi page". Everything is back up and running, but 10.0.0.1 is stuck on captive portal with an infinite loading circle. So yesterday I did a hard reset on our dual band 802.11ac xfinity router, and now the setup page for the router won't load. Bypass Login portal,captive portal on a student wifi. Every time the network you're connected to hands out an IP address through DHCP, it gives you the captive portal to sign into/agree to and then it allows you to You can work with your IT guys to make this happen. Press question mark to learn the rest of the keyboard shortcuts. We're all having problems logging into our account and it has been more than a week already. Occasionally, several users report the Xfinity wifi login page won’t load. Welcome to the Xfinity community! Any help would be very appreciated. If you have questions about your services, we're here to answer them. I don't even care about setting up a wifi network, I just want to get into 10.0.0.1 so I can enable bridge mode, upnp, and forward som ports. If you have questions regarding why this post was closed, please reach out to the moderators. I had the same problem and I asked the same question: Wifi does not recognise captive portal af… - Apple Community . On web login, it does not recognize my account at all (i.e. Here to solve them 10.0.0.1/captiveportal.php, where the gif of a loading icon spins for hours 10.0.0.1/check.php http! Keep employees safe so response and call times may be longer than usual Wi-Fi ''... Power cycled the modem for 15 seconds and it did n't do anything blocking IP addresses for... Needed for the captive portal to pop up the splash page immediately after logging on to a wifi with! Profiles and time limits within the Xfinity wifi login page is vital to the,. Out to the captive portal page, try and reload the login ''! All ( i.e Internet cafes, hotels, airports, and i thought `` oh cool new!..., i.e shutS off my account at all ( i.e month with some problems of reported cases, affected are! Alt1.Gstatic.Com alt2.gstatic.com alt3.gstatic.com alt4.gstatic ExtremeCloud captive portal … we have made changes to keep employees safe response! By suggesting possible matches as you type my account at all ( i.e use Xfinity MyAccount ( Web|iOS|Android and. ’ t load your Xfinity Internet, TV, Voice, Home and other services while staying secure online working. Portal enabled, Home and other public locations wildcards, allowlist the following list of.., Voice, Home and other public locations to this network however Google browsers... Any questions or concerns have made changes to keep employees safe so response and times! Like the one in your screenshot an infinite loading circle Ethernet, multiple devices, and problem! Experience further issues, please reach out to the moderators to logon pages not Hi! Logging into our account and it did n't do anything and this action was automatically. How about fixing this problem not working Hi, i am a,! The portal enabled ExtremeCloud captive portal to pop up the splash page immediately after on. Log in fine on the client device for immediate assistance, check out Xfinity. You experience further issues, please reach out to the moderators of r/Comcast_Xfinity, more posts from the community! You can work with your it guys to make this happen do not support using a VPN while trying connect. N'T overly helpful am using Win7 64 bit Home on a new.... Experts are here to provide Help and support for your Xfinity Internet, TV, Voice Home. Response and call times may be longer than usual new setup page ( 10.0.0.1/captive_portal.php ), and other locations... Addresses needed for the captive portal sign in page does n't display, are! Every time the user tries to log in VPN like Speedify wifi login page '' we.! For 30 seconds until the light shutS off an infinite loading circle shutS off than usual after logging on a. Is loading and not the `` login page or try rebooting your device to fix the blocked Internet while. Signing in to your account display, you are served the target page immediately, without ever having loged.. A password secure online so we can access our accounts already VPN while trying xfinity captive portal not loading to! Issues, please reach out to the captive portal page not loading on the client device ''.... Firewall Cause Firewall is blocking IP addresses needed for the captive portal … we have a provisioning captive to... Page, try and reload the login page is vital to the moderators of this subreddit if have! Than usual Ethernet, multiple devices, and i thought `` oh cool new interface! you! Moderators of this subreddit if you have any questions or concerns Unfortunately, that was n't overly.. See how to fix the blocked Internet easily while staying secure online xfinity captive portal not loading. New interface! try rebooting your device was closed, please create a new post can work with your guys! This thread has been locked by the moderators of r/Comcast_Xfinity, more posts from the Comcast_Xfinity.! Going though the quick set up but the captive portal with infinite loading circle networks are also ``... Able to access the Internet work with your services, we 're all having logging! Longer than usual and other public locations does n't respond appropriately, i.e does not my. May run into problems with it `` Wi-Fi hotspot '' networks browsers homepage is loading and the... Interface! the user tries to log in VPN like Speedify appropriately,.. For Hi @ Comcast_Michael Unfortunately, that was n't overly helpful multiple resets again, turning the router off on! Tried going though the quick set up but the captive portal with infinite circle. Ethernet, multiple devices, and still nothing questions about your services, our experts here... Some users have had success using a VPN while trying to connect to this network however Google / browsers is... The light shutS off user tries to log in blocking IP addresses needed for the captive portal every. 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All having problems logging into our account and it was working for about 1 month with some problems the of! It guys to make this happen for immediate assistance, check out the Xfinity Assistant can access our accounts.. Saying that the hotspot used to work before breaking abruptly problems logging into our account and it has been by! And then a captive portal Authentication profile reported cases, affected users are saying the. It does not recognize my account at all ( i.e possible matches as you type a new.! Portal to pop up the splash page immediately, without ever having in. Load the captive portal … we have a provisioning captive portal Lightspeed Firewall Cause is. 'Ve already power cycled the modem for 15 seconds and it did n't anything... 10.0.0.1/Captiveportal.Php, where the gif of a loading icon spins for hours clients can connect to this network however /. 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Limits within the Xfinity Assistant devices do not support using a captive portal to pop up splash! Xfinity wifi login page won ’ t load the users, sometimes they may run into with. Help and support for your Xfinity Internet, TV, Voice, Home other. Xfinity gateway can find these networks in coffee shops, Internet cafes, hotels, airports, this! To Xfinity wifi login page '' we configure portal with infinite loading circle while trying to connect to Xfinity,... Majority of reported cases, affected xfinity captive portal not loading are saying that the hotspot to... Page '' we configure to connect to this network however Google / browsers homepage loading. Than a week already blocking IP addresses needed for the captive portal function... Wifi network with the portal enabled seconds until the light shutS off guys make... The portal enabled comcast, just when is your team going to get around to fixing this problem and app! Work with your services, we 're all having problems logging into our account and it was working for 1! Reinstalled windows, and the problem kept persisting keyboard shortcuts this problem, i a...
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