If you're using the T3200M modem, make sure in the Wireless Settings that SmartSteering is disabled. I would recommend a factory PIN hole reset with the steps here to see if the issues are still prevalent after the reset (clears all settings). Community Support • 1.3K Messages. So, 2019 is the starting gun. I am not to knowledgeable about network issues, and i know the 5ghz wifi connection is available and works because i am using it on other devices and the connection is fine and fast. Microsoft global customer service number, ___________________________________________________________________________________________________. Results may vary. Xfinity Mobile is an MVNO that operates on Verizon's network for coverage.On May 18th, 2020, Xfinity Mobile published a press release announcing new 5G data options. In my properties list there is not a property that just says "band". 5G Support. Step 4: Restart your computer and see if you can find the 5GHz or 5G WiFi network in the list of Wireless Network Connections. 0. To mark the 5G network launch, Xfinity Mobile is now offering $200 off all Samsung Galaxy phones excluding A-Series phones which are $100 off. Xfinity Mobile customers can now enjoy 5G coverage in 34 cities on Verizon's 5G network. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Protect Yourself From Tech Support Scams Comment. Any ideas? Post a new question here on the forums by clicking the "Ask a question" … Xfinity Mobile uses Verizon's 5G network. TRy changing the security mode to "WPA/WPA2 PSK (AES)". If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 5ghz wireless network disappears So I have been having a consistent issue with my R6300 where the 5ghz network just disappears randomly. 61.3K. If so, can you possibly verify your configuration settings from http://10.1.10.1 ? Verizon's 5G network currently offers service in 34 US cities; If you are an ultra-heavy consumer of data, Xfinity Mobile reduced cellular data speeds after you consume 20 GB of cellular data, however wifi usage does not count towards this threshold ; Xfinity Mobile Plans - Choose From Two Options. It happens during different times of the day regardless of whether the router is being heavily used for streaming or just sitting idle. To get the discount, subscribers must purchase their device of choice on a 24-month 0% APR payment plan and transfer their phone number from another carrier within 30 days of phone purchase. There have been reports of these devices causing the 5G network to disappear. Check out those two at the bottom: wireless mode and VHT. (the model number would be "Cisco DPC3939B"). Common Networks is building out its 5G wireless home broadband service in California cities. Customers can get $250 off and save hundreds with the purchase of an iPhone and when you switch to Xfinity Mobile. I unplugge the router from behind the unit, left unplugged for approx. Keep in mind, both "ends" of the connection need to support 5GHz, in this case the Comcast gateway and your computer. -uninstalled and reinstalled my network adapters drivers. Comcast… 0 Kudos ExoGamingFTW. XFINITY Mobile . However, I have several devices that can only use 2.5Ghz networks (an older desktop; 2nd generation Nest thermostat and smoke detectors; an older Wi-Fi printer). I have been connected to my 5ghz wifi network for a while around two days ago it disappeared from my list of available networks but is still on my known network. If this method doesn’t work for you, try the next method to enable 5GHz WiFi or 5G WiFi. 0 Have you looked through all the other property options to see if that option might be available? So it all makes sense. 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