Deny Alexa access to the Hue system directly from the Hue hub. lol) and my two LIFX bulbs are also duplicated. First, thank you for this topic. In the skill we are developing, we are planning to have multiple Alexa devices connected to a user account in different rooms and we would like a way for a customer to identify which device … The discovery of devices is made by querying skill adapters for information, not by direct communication with the devices. Select your smart home device type or select All Devices. "Alexa, discover my devices". I don’t see it in my app. Earn coupons by spreading the word about iDevices. ST only has one that I can see in the new app. I am having this issue as well. To remove these previous connections, follow the steps below: Our Customer Experience Team is available Mon - Do not rename them. 5. Download and install any software updates available for your devices. Open up the skill. to any Hue devices. Something else that can cause this. Disconnect your smart home device using the Disable option for your device in the Alexa app. It is making Alexa unusable. First, thank you for this topic. (First rule of home automation: “the model number matters.“). This article aims to clarify both how the relevant technologies work conceptually, and how they evolved historically, so as to provide a contextual understanding of this natural progression, so as t… It’s weird in Alexa, but since I’m trying to move to more ST than Alexa, I’m trying to not let it bother me. Cwcb08 March 9, 2020, 7:07pm #1. Amazon has also built on this a multiple commands feature by allowing you to string two related commands into one. On the devices that also have direct links to Alexa it will show three (Arlo Pro 3), or Two (Nexx Garage). No way to control what is shared. Resetting iDevices products and setting them back up again may cause Alexa to see both the new and old connections for your products. So one way to get rid of the duplicates is to just go through smartthings and instead of authorizing all devices, don’t authorize the ones which have their own native integration. I thought my Alexa app just had a fluke with my duped devices, but @JDRoberts’s explanation made sense and I was able to figure out what he meant in post 2. Remove the lights from the devices Alexa is granted access to through the SmartThings helper app (open the SmartThings app, find the Alexa helper app within it, and edit its settings to deselect all the Hue lights). However, we understand that these duplicate devices are acutely noticed by SmartThings users transitioning from the legacy SmartThings Alexa integration. Tap the 3 dots in the upper right-hand corner, then tap the trash can icon to remove the old product. Select your smart home device, and then select Settings. If you have duplicate devices on your Echo, go back and follow the directions I just typed out. From there, you can “Allow Alexa to access all devices, Scenes, and Routines”. Are you referring to the new SmartThings app? Use … Delete all Hue devices from Hue and Alexa app. Seeing the same in the new SmartThings app. Emulate Alexa device enabled Attempted with send Alexa notifications enabled & disabled. However, with an update to how Alexa handles routines, you can set up a single command (like “Alexa, good morning”) to control both of these devices. In that case, you will also see the device twice in the smartthings app as well. lol) and my two LIFX bulbs are also duplicated. (In many cases, the native integration from the manufacturer will have more features than SmartThings does.). Broaden your portfolio and 4. Find local Issues. Simply open the Alexa app, go to Devices in the bottom right corner, then All Devices in the top right. [2019 Alexa Skill, not applicable to 2020 version]. Search for Find My Phone. So (gear icon) > Connected Services > Amazon Alexa. If you're selling or returning your Alexa device, you need to first deregister the device from your Amazon account. 1. e.g. Don’t think to hard about it. On closer exam I realized that once instance was the camera and the other was the Motion sensor. Turn it off, and you can select which individual things you want Alexa to access. Alexa Can't find device or group named X in Y's profile Our smart home skill is encountering a strange issue that I am not sure how to resolve. Deleted duplicate Scenes, and it works just fine now! I saw all my Arlo cameras were listed twice. Select Devices. This will clear all the connections to the account, Tap “Get Started” to sign back into Amazon and your current iDevices products will automatically relink to the account, Ask Alexa to discover by saying “Alexa, discover devices” to any Alexa enabled device, Once the discovery is complete, in the “Devices” section, tap on each product to see if it is “Unresponsive”. My problem is that I have duplicate devices in Alexa... one for each devices as a Royal Philips Electronics smart device AND a Hue Light. The most common misunderstanding is that they are merely yet another "two different ways to do one and the same thing". No audio is stored or sent to the cloud unless the device detects the wake word (or Alexa is activated by pressing a button). In the Alexa app, go to Skills & Games. I find Alexa's skill upselling extremely annoying. An Alexa routine will turn on smart home devices automatically, play music, and even talk to you at a specified time, or when you say a certain phrase. Unfortunately, this changed about a month ago when a new Alexa skill was released for SmartThings and you can no longer choose which devices are exposed to Alexa. Open the Alexa app . Many users tend to be either confused or uncertain in what the "Devices" and "Duplicate ID's" buttons in the Inventory-section of the "Configure Services" options are for. I suspect if I did a direct connection with Alexa and Lifx I would show three devices in Alexa as well. For some Alexa devices, the process isn't so straightforward. You can now control your ST connected devices via the ST app and Echo. This emphasizes how the Alexa service is truly a complement to existing APIs. Open Communicate. First, if the manufacture of the device as their own native integration with echo, then Alexa May see the device twice, once from the manufacturer’s app and once from smartthings. Thanks. Is there any update or fix for this? Understanding Device Information I thought my Alexa app just had a fluke with my duped devices, but @JDRoberts’s explanation made sense and I was able to figure out what he meant in post 2. If you were to, say, open up the device’s own app, it will still use the original name that you gave it—renaming it through the Alexa app simply tells Alexa that “space heater” actually means “smart plug 2” (for example). This prevents Alexa from importing those devices and creating duplicate entries. Say: "Alexa, open Phone Finder" and request to add a new device 3. Note: Contacts you add in the Alexa app do not appear in your mobile device's contacts list. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. They both have the same device name but the description is different, for example: first one says Smartthings the second one says smartthings switch (its a GE Jasco on/off switch). You click on Alexa and it just shows an icon and a button to delete / unlink. These multiple connections can cause Alexa to say there are multiple devices with the same name. I only mention because I was just looking at it a day or so ago. Turn it off, and you can select which individual things you want Alexa to access. If it shows as “Unresponsive,” this is an old connection. Ask Alexa to discover by saying “Alexa, discover devices” to any Alexa enabled device; Once the discovery is complete, in the “Devices” section, tap on each product to see if it is “Unresponsive” If it shows as “Unresponsive,” this is an old connection. So (gear icon) > Connected Services > Amazon Alexa. Submit your information to find an iDevices Pro near you. All of a sudden it has stopped recognising discovered devices for commands. No. Tap Enable to use. At least in my system Alexa never removes devices so when I make changes I have to delete some device and search again. From there, you can “Allow Alexa to access all devices, Scenes, and Routines”. Another way to get rid of the duplicates is to leave them in smartthings but not to use the manufacturer’s own Alexa skill. If you want to disable Alexa from listening to a wake word, then look for the mute button on the device. Skill `` phone Finder '' entries in Alexa to your account see both the new.. 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