Make sure to backup any data you have on your flash drive as the recovery process will overwrite it. When you click the App Launcher icon, you reveal the App Launcher, a pop-up window containing a … If you turn on your device to see a warning reading ‘Chrome OS is missing or damaged,’ you’ll need to recover the operating system. Not a problem. If you can sign in to your Chromebook, try these steps first: If neither of those steps fix the error, continue to Step 2. On a Chromebox: Use a paperclip to press the Reset button on the back of the Chromebox. Insert the USB stick with the recovery files and follow the instructions. The Chromebook will reboot and this time you’ll get the following screen. In the mean time, if you do experience this problem after a restore, please visit the link below for instructions on how to do so. Step 4. The ChromeBook/ChromeBox will let you know when the recovery is complete and then remove the USB/SD card. When your Chromebook’s operating system (OS) isn’t working properly, you can recover it. Older devices have a physical Developer Mode switch. Hold them for about 10 seconds and then release both. Use this tool on M38+ Chromebooks, Windows, and Mac devices to create recovery media. It took me multiple tries on multiple computers with multiple USB drives and SD cards to get it to work. On a Chromebook: With the computer turned on, hold down the Esc + F3 (Reload) keys, and press the power button. Other ways to hard reset. If your Chromebook has an SD card slot, you can use an SD card instead. Important: At this time a small percentage of users are experiencing a symptom where once they finish using the recovery tool, they are then unable to use the full amount of storage space located on their USB thumb drive. Wait for the writing process to complete, and if the OS asks you to confirm any software installations, do so. This is easier than the full recovery process and may be enough to help. There’s one small problem: the Chromebook Recovery Utility is kind of a pain in the neck. For detailed instructions go to Chromebook Help Center and search for Recover your Chromebook. offered by google.com (2065) 1,000,000+ users. Setting up the Recovery Drive. How to access files in Google Drive Chromebook: Click on the Launcher button in the lower left corner (it's similar to Windows Start button). If you're using a Mac or Windows computer: At the top right of your browser window, click Extensions. Hint: If your ChromeBook/ChromeBox is already displaying the "Chrome OS is missing or damaged" screen, skip step 1. Important: Recovery permanently erases everything on your Chromebook's hard drive, including your downloaded files. Where can I find the OneKey Recovery (Novo) button on Idea laptops If you’re still getting the “Chrome OS is missing or damaged” message, you should reinstall Chrome OS. Are you sure to remove this product? If you stick a paperclip into this hole, you'll feel it press a button. If the screen remains blank after waiting for at least 15 seconds then please click here for contact details for Samsung's customer support services for further assistance. March 29, 2017 12:57 p.m. PT. Remove the USB flash drive or SD card from the computer. Now, follow the instruction showing on the screen. Step 6: Finally, click the blue Create Now button to confirm the recovery image’s destination. Chapter 2. Identify the Chromebook You will first have to set up a Chrome Recovery USB drive. Sponsored by NordVPN. On some Chromebooks, you start recovery by using a paper clip to press a recovery button. To eject a hard drive properly from Chromebook, you can click on the eject button by the side where the drive name is in the files section. When your Chromebook’s operating system (OS) isn’t working properly, you can recover it. 2. The tablet will turn off and turn on again. If your Chromebook is not booting, connect it to the power source, and then follow the above procedure. Create recovery media for your Chromebook. Tablets . Now, press Ctrl + D to open the Chrome Recovery Screen. Continue recovering your Chromebook by following the. Step 2: Once that's completed, you will need the use of 3 fingers: One to hold escape, one to hold the refresh button, and one to poke the power button. On a working computer (can be a Windows or Mac), install the recovery … Please insert a recovery USB stick or SD card. This site uses cookies from Google to deliver its services and to analyze traffic. Note: Power the unit back on. The recovery button on the Chromebook is a tiny pinhole on the bottom, directly underneath the power button. First, remove anything that's connected to your Chromebook, such as a mouse, SD card or external hard drive. Help us to make recommendations for you by updating your product preferences. Fast forward to 2014. Part 5: Recover data from Chromebook. Then follow the steps to enter recovery mode. When you see the message "Your recovery media has been erased," click. Then some have a hidden recovery button where you need to stick a paperclip in – either on the bottom or next to a USB port. Recovery is removing and reinstalling the OS. Owner privileges for your primary account will also be reset. Press together the Power and Volume Up buttons. Copyright© 1995-2020 Samsung. On pressing tab key Please insert recovery USB Stick or SD card ". Series 550 . Chromebook Recovery Switch Location. From the dropdown menu, select the USB drive or SD card you'd like to erase. For Chromebook C330, the power button is on the right side of the computer. The Esc + Refresh method is for newer Chromebooks. When your Chromebook won’t turn on, one good thing you can do is to hold the Refresh and Power button based on the image above for 10 seconds. Next, you need to create recovery media, as previously described. Important: You will need a 4GB or larger flash drive and access to a Windows, Linux, or Mac computer with administrative rights to perform the recovery. Make sure the storage device you used for recovery is listed. After the recovery process is completed, you’ll be guided through the initial setup again. If you're still having problems, contact your Chromebook manufacturer for help. The Chromebook Recovery Utility in the Chrome Web Store. Google has a recovery tool for Chrome OS in case you’d like to start again due to some issue. Our partners don't really like physical switches - they cost money, take up space on the motherboard, and require holes in the case. On some Chromebooks, you start recovery by using a paper clip to press a recovery button. Format the storage device using a tool provided by your operating system. This has been escalated to google and we are waiting for a fix to be implemented. After that, start up your Chromebook, sign in, and try holding Esc + Refresh + Power button to enter the recovery mode. Add the Recovery Utility to Chrome and launch it. To enter Developer Mode on a Chromebox, first enter recovery mode and press Ctrl + D on the keyboard, then push the physical recovery button on the Chromebox to accept. On the working computer (not the Chromebook with the error): After recovering your Chromebook, you’ll need to erase the recovery media if you want to reuse your USB flash drive or SD card to store other files. Chrome OS is missing or damaged screen: If this message is not already displaying on your computer, trigger the screen manually: On a Chromebook: With the computer turned on, hold down the Esc + F3 (Reload) keys, and press the power button. Your primary account will also need to be reformatted after you perform recovery! 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